10.8.20 – Phil Catlett

Phil Catlett is the President and CEO of the Better Business Bureau Serving Western Michigan.

The BBB has served West Michigan for 83 years, covering 38 counties from the Indiana border to the Mackinac Bridge, including Kalamazoo, Grand Rapids, and Traverse City.

BBB builds trust in West Michigan businesses and non-profit organizations. The team of 29 employees and some volunteers help consumers and businesses with dispute resolution, consumer education, business and non-profit reporting at bbb.org, and much more.

BBB’s Foundation provides consumer, student, business, and non-profit education programs, and its Charity Review Program provides transparency for donors of area charities.

Prior to BBB, Phil spent a majority of his career as Vice-President and General Manager of local radio stations including WLHT, WGRD, and The River.    Phil’s community involvement has included leadership positions with many non-profit service organizations, including the Salvation Army, Walker Charter Academy, the YMCA, Rotary, Central Michigan University, and Shawnee Park Christian Reformed Church.

Phil and his wife Caroll live in Plainfield Township, and are fortunate enough to have their two children and their spouses and five grandchildren living nearby.